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PRIVACY

OUR DATA PRIVACY POLICY

Last updated: 24 August 2023

Protecting the privacy of your personal data

At Research Organisation (KC) Ltd we respect your privacy and the confidentiality of your personal data. This includes information about you that is personally identifiable, like your name, email address, or phone number.

The way we collect, manage, store, and use your personal information is governed by the UK Data Protection Act 2018 and the UK and EU data protection law, called the General Data Protection Regulation (GDPR). This reinforces the obligations and duties of organisations using and storing personal data and introduces new rights for those whose data is being held.

 

The type of personal information we collect 

We only collect the following information:

·    Personal identifiers, contacts and characteristics (for example, name and  contact details) when submitted to us in response for information or job applications

 

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you for one of the following reasons:

·    Information about our services

·    Job applications

We use the information that you have given us in order to respond to enquiries regarding our services or for the purposes of a job application only.

We do not share this information with any other organisation.

Under the UK and EU General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

 

Legitimate business interests. 

 

​How we store your personal information

We keep your name, email, and contact details only for the purpose of a job application until that post is fulfilled. If you accept an offer of employment, any personal data collected in your pre-engagement period will become part of your employee records and will be subject to storage periods determined by UK law. Unsuccessful applicant data will be kept until the end of the recruitment process and then securely deleted from all hard drives, backups, and file servers.

 

We keep your name, email, and contact details for the purposes of enquiries about our services until the conclusion of the enquiry. When your information is no longer required to respond to enquiries, we will then securely delete your information from all hard drives, backups, and file servers. In instances where an enquiry leads to a business contract, your personal data will be maintained as stipulated in said contract. 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for a copy of any personal information we may hold. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Our contact details 

Name: Research Organisation (KC) Ltd

Address:  The Stanley Building, 7 Pancras Square, London N1C 4AG

Phone Number: +44 (0)20 3859 7747

E-mail: info@rokcservices.com

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

OUR COOKIE POLICY

Last updated: 1 January 2021

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